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Intermediate Help Desk Technician / System Admin
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Full-time
- With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security.
- About the Opportunity: FedTec is looking for an Intermediate Help Desk Technician/System Administrator to support our client at Ft. Belvoir.
- Support Life-Cycle Management - IOM workstations at multiple locations
- 6+ years of experience providing Tier 1 & Tier 2 IT Support Services troubleshooting both hardware and software issues in mixed environments that include workstations & laptops (SIPR, NIPR), servers, mobile devices, perpherals, and A/V equipment.
- Defense Enterprise Provisioning Online (DEPO), Tiered Help Desk Approach, Work ticket tracking solutions (CA ticketing system and/or Remedy)
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