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Installation Coordinator
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Full-time
- Position Purpose: The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience.
- Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues
- Assists in supporting branch operations and efficient movement of jobs
- 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers.
- Manages intake of service tickets and schedules services with customer, as necessary
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