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Inside Sales Representative II
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Full-time
- Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
- Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, sell and capture opportunities through Synergistic products, Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition).
- Responsible for on-going Sales Support activities for the Order to Invoice process.
- Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports.
- As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.
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