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Inside Sales Representative I inside Sales
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Full-time
- Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
- Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc
- Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
- Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
- Knowledge of company product pricing, discount and estimating formulas and guidelines
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