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Inside Sales Rep II
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Full-time
- This position is located at Mueller's Shared Services office in Decatur, Illinois and will report to the Inside Sales Supervisor.
- Duties will include, but not be limited to, the following: Assess and address external customer needs by providing stock checks, expedites, technical support, order history-tracking shipments, order entry and product applications/limitations.
- Provide support needed to resolve customer complaints and issues including all paperwork and follow up until process is complete.
- Act as liaison between outside sales representatives/customers and various plants.
- Work closely with Planners and Manufacturing Department Heads to provide current information on expedite requests and lead times.
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