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Information Technology Sr Manager
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Full-time
- The ITAM senior manager is part of IT Financial & Administration team, with emphasis on IT Service and Asset Management.
- The ITAM senior manager is also responsible for governance and management of the ServiceNow platform with focus on management of Incident, Request/Catalog, Knowledge Management, End user portal and licensing.
- Includes updates to IT asset management policies and procedures and ability to analyze data for audits.
- Lead enhancements on ServiceNow platform with global and regional personnel within IT, Support Services, and Product Service Lines.
- Customer Services, such as service desk, security administration, request management, desktop support, COE standards, problem management and delivery management.
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