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Information Technology Manager
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- The Information Technology Manager is a key member of the Bailard, Inc. information technology (IT) team and is an integral position for the organization.
- The Information Technology Manager is responsible for providing advanced technical assistance to our staff, resolving complex issues, and serving as a mentor and escalation point for other support staff.
- The Information Technology Manager provides technical support to Bailard’s management and staff and is responsible for providing guidance and advice, identifying opportunities to streamline processes, and ensuring that all components of our technology infrastructure are secure and functioning properly.
- Manage Azure-based infrastructure and administer Microsoft 365 services including Endpoint Manager/Intune, Defender, Purview, Teams, among others.
- Provide superior technical support to end-users for desktop hardware, software, mobile devices, peripherals, and connectivity in person and via phone, email, chat, and remote assistance.
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