Commonwealth of Pennsylvania

As an Information Technology Generalist 2, you will be responsible for a wide-range of duties including network administration, PC support, procurement, and reporting.. Work will involve configuration, installation, and support for PGC’s Utility Mobile Access Platform (Rocket) in support of the agency’s Law Enforcement Computer Aided Dispatch (CAD) system, in addition to installation and support for PGC’s State Game Lands, Game Farms, and Nursery for network and wireless connectivity.. Excellent communication skills are vital, as you will be training new PC support technicians as well as providing support to our remote users for network connectivity, hardware and software problem resolution, software installations and upgrades, and more.. One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1; or. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

information technology

THE POSITION
Are you a detail-oriented professional who excels in the field of information technology (IT)? The Pennsylvania Game Commission (PGC) is seeking a driven Information Technology Generalist 2 to join our team and share your knowledge and skills to provide exceptional assistance throughout the Commonwealth. This is a fantastic opportunity to service the PC and network needs in Harrisburg and the southeastern part of the state, in addition to supporting the rest of the agency’s regional offices and game lands. Take the next step in your professional career and apply today!


DESCRIPTION OF WORK
As an Information Technology Generalist 2, you will be responsible for a wide-range of duties including network administration, PC support, procurement, and reporting. Work will involve configuration, installation, and support for PGC’s Utility Mobile Access Platform (Rocket) in support of the agency’s Law Enforcement Computer Aided Dispatch (CAD) system, in addition to installation and support for PGC’s State Game Lands, Game Farms, and Nursery for network and wireless connectivity.

Excellent communication skills are vital, as you will be training new PC support technicians as well as providing support to our remote users for network connectivity, hardware and software problem resolution, software installations and upgrades, and more. Within this role, you will also assist section and division chiefs to prepare budget recommendations for the procurement of IT hardware, software, peripheral devices, replacement parts, and services. You will maintain annual service contracts for agency infrastructure software licenses and support and initiate annual procurement processes for renewals.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
Full-time employment
Work hours are 7:45 AM to 4:00 PM, Monday - Friday, with a 45-minute lunch.
Work may require travel to remote user locations and other regional offices.
Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week after successful completion of the probationary period. This is subject to change depending on work requirements and schedules and is at the Executive Director’s discretion. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the office.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1; or
Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate’s degree in any information technology field; or
Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or
A bachelor's degree in any information technology field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.

How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.


Learn more about our Total Rewards by watching this short video!
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.


Eligibility rules apply.

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