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Inbound Customer Service Representative
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- As an Inbound Call Center Customer Service Representative, you'll work with customers and internal employees to answer questions regarding their account(s).
- This hands-on individual has exceptional and sincere customer service abilities, computer skills, and experienced problem-solving strategies.
- Handle customer complaints and provide sound solutions/alternatives in a time-sensitive fashion
- Coordinate with field sales on customer needs, payment commitments
- Ensure independent customers are credit and payment terms compliant; assess service holds if necessary, restore terms when accounts are current
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