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HSS I Medical Assistant (North)
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- Follows all patient care standardsFront Office Check-in & Check-out:Communicates professionally and accurately about services, payment and appointment scheduling.
- Enters accurate patient information into Electronic Practice Management System (EPM)Makes Health Center appointments, provides information and appropriate referralsContacts insurance companies to obtain benefit information and authorization for servicesEnsures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures.
- Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day.
- Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware.
- Responsible for scanning all documents in patients chart at date of serviceResponsible for completing all billing tasks and corrections within 72 hours of receiptResponsible for following all PPMM financial policies and proceduresPrepares charts for next day appointments; completes confirmation calls and chart prep as needed.
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