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HSE Services Representative (Resource)
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- This customer service position will be responsible for providing research-based technical assistance and information to stakeholders and the public on adult education classes and introduce the three alternative pathways for earning a high school equivalency diploma.
- Responsible for the dissemination and distribution of adult education public information materials, such as testing center locations, Adult Education program locations, flyers, brochures, publications, and newsletters.
- Responsible for the development and maintenance of accurate and complete databases that documents and track the dissemination of public information and for providing administrative support to adult education program managers and specialists as needed.
- Receives returned HSE Diploma's that are undeliverable by the US Post Office, contacts the client and notes the client account, logs the item in our returned HSE Diploma database and files accordingly.
- Responds to requests received by telephone, and e-mail, for Adult Education classes offered by locally contracted Adult Education programs and other client-related issues.
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