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Hotel Night Auditor
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Full-time
- The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
- While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs.
- Input and retrieve information from the computer including but not limited to: confirmation of guest information, room rate, selection of rooms, coding electronic keys, and invoicing and billing of room rates and additional charges, processing debit and credit cards, accepting and recording various forms of payment, converting foreign currency, and processing gift certificates and cards.
- Communicate all pertinent shift information to the Front Desk Supervisor, the General Manager, and desk staff.
- EDUCATION AND EXPERIENCE:Education:High School Diploma or GED requiredExperience:Prior customer service, cash handling, and office accounting or auditing experience preferred BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love’s.
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