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Hotel Front Desk Receptionist
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- We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Bookkeeping: keep accurate records of all hotel guest account information
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
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