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Hotel Front Desk Receptionist
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- We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.
- You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
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