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Hotel Front Desk
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- Hotel Front Desk Agent Job Description JOB SUMMARY Pleasantly greet guests and perform duties to provide guest transaction of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality related requests to meet Town Pump and brand operational standards.
- Model the Hotel Group Mission Statement “Genuine Hospitality from genuine people committed to providing comfort and service.”
- Wear uniform (or brand standard top and pants) and nametag at all times while on shift and follow Town Pump’s grooming and appearance guidelines.
- Pleasantly greet guests and perform duties to provide guest transaction of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality related requests.
- Complete all tasks and assignments as required by Daily Front Office check-list.
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