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Host / Hostess
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- A Host is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service.
- Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
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