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Hiring Complaint Management Specialist
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- The Field Assurance Specialist will coordinate the review, investigation, and corrective actions associated with product complaints with the responsible manufacturing facilities in accordance with Corporate and Divisional policies and procedures, Quality System Regulations, and other regulatory requirements.
- Receive complaints and follow-up to collect relevant information from the user.
- Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers.
- Review and approve investigations performed by the manufacturing site or OEM supplier.
- Follow-up with investigators on aging investigations.
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