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Hilton Garden Inn Downtown - Front Desk Agent
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Full-time
- This role will provide outstanding Guest Services within our Guest Services TEAM, responsible for maintaining a smooth check-in and out for all hotel guests.
- Provide a smooth and carefree check-in and check-out for our guests while providing helpful information regarding guest room and hotel amenities, outlet hours, directions, promotions, or specials in the hotel's restaurant(s) and bar(s) and local attractions.
- Ensure proper cleanliness, use, repair of all reservation equipment and closet/storage areas.
- Ability to write legibly in the event the computer reservation system is inaccessible, and manual documentation of reservations is required.
- Ability to access, read and accurately input at a rate of 40 wpm via the keyboard information using a moderately complex computer system.
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