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Helpdesk Technician
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- We are seeking a detail-oriented, thorough, and organized help desk employee to join our team.
- Respond to customer queries in person, by phone, via email, the ticketing system, or via remote support
- Escalate significant and recurring issues to the tier-2 support team
- Keen attention to detail, memory of patterns, and interest in problem-solving
- Must have an up-to-date CompTIA Security+ certificate.
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