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Helpdesk Support Technician (Active Directory)
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$50,000 - $55,000 a year
Full-time
- This is a Hybrid position at our Proton office in Raleigh, NC
- At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, we are looking for a customer driven IT Helpdesk Support Technician.
- Thoroughly documenting problems, troubleshooting steps, and resolution via Proton's ticketing system
- Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country.
- Proton is not the normal "ticket, ticket, ticket" IT support shop.
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