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Help Desk Technician II
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- TITLE : Help Desk Technician II
- We have an immediate need to hire a Level 2 Help Desk Technician in Conshohocken, PA. This person must be comfortable acting as the first line of defense for all technical and troubleshooting support requests.
- Act as the escalation point for level 1 tickets from junior Help Desk team members
- Utilize the in-house incident management tracking tool to document, log, track and resolve all requests
- 3+ years of Help Desk support experience
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