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Help Desk Technician
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- Job DescriptionJob DescriptionJoin Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field!
- As our Help Desk Technician, you'll have the chance to work on-site in Wyoming, MI, supporting our internal teams and customers with technical issues.
- We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan. Investing in your financial wellness and career development is also important to us.
- We have grown from a humble idea to over 40 locations, 5.25 billion in total assets, and nearly 700 employees.
- YOUR DAY AS A HELP DESK TECHNICIANAs a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs. You will serve as the primary point of contact for internal bank IT Help Desk support, promptly addressing incoming inquiries through various channels.
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