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Help Desk Support Specialist
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Full-time
- As a Help Desk Support Specialist , are you looking for a way to use your gift to help others?
- The Help Desk Support Specialist will collaborate closely with IT team and end-users to assist in the restoration of services and to identify and help correct problems.
- Provide end-user technical support via internal ticketing system, phone, or in-person to resolve open tickets while tailoring communication style and troubleshooting delivery to match knowledge or skill level of end-user
- CompTIA A+ certified, preferred
- Working knowledge of Windows 10/11, Windows Server OS and Microsoft 365, required
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