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Help Desk Support Specialist
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- PingWind is seeking a highly skilled and experienced Help Desk Support Specialist to join our dynamic team.
- As Help Desk support specialist, you will play a crucial role in providing technical assistance and support to end-users within our organization.
- This involves identifying problems, researching solutions, and guiding users through step-by-step solutions.
- Create, prioritize, and manage support tickets using help desk software or ticketing systems.
- Educate users on best practices for password management, data security, and malware prevention.
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