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Help Desk Support Agent
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- Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses.
- Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services.
- Respond to support requests via live chat, email, and phone call.
- Keep accurate records of all support requests, internal research and applied resolutions using the appropriate ticketing system, Freshdesk.
- General knowledge of Windows Environments (Windows 10 or newer)
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