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Help Desk Specialist
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- Summary POSITION OVERVIEW The United States Bankruptcy Court for the Southern District of Ohio is hiring for the position of Help Desk Specialist.
- Responsibilities This position works in a team environment to provide help desk support to end users throughout the district, consisting of Cincinnati, Columbus, and Dayton.
- The Help Desk Specialist reports to the Director of IT. The position is eligible for partial telework.
- REPRESENTATIVE DUTIES Provide day-to-day end user support and assist with training staff in Microsoft Windows 10/11, Outlook, Microsoft Office 365, Adobe Acrobat, and national and customized applications.
- Specialized knowledge is defined as experience installing and troubleshooting Microsoft Windows 10/11, Outlook, Microsoft Office 365, and other commercial off-the-shelf software applications like Adobe Acrobat and Trend Micro Apex One. Experience performing routine hardware maintenance and troubleshooting on computers, monitors, printers, scanners, etc.
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