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Help Desk Representative II
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- The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.
- Act as a liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues
- Answer inbound calls from clients, customers, and external vendors
- Provide basic troubleshooting and ask probing questions to assist clients and service vendors while on site
- Follow-up on open investigations to ensure smooth handling and accurate closure
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