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Health Benefits Specialist
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Full-time
- Prior experience as a Benefits Advisor or a Benefits Specialist
- Employee shall provide information and assistance to service members, retirees and family members regarding various programs and services, including but not limited to: Tricare, Tricare Exceptional Family Member Program, Tricare Reserve Select, Tricare Dental Insurance, Tricare Plus Program, and Medicare & Tricare For Life. Formal training through the Defense Health Agency (DHA) for the TRICARE Fundamentals Certification shall be required within 90 days of contract commencement.
- Employee shall assist with civilian medical claim problems and DEERS issues/problems and provide Tricare briefings.
- Employee shall provide the following services: information and assistance to service members and family members: performing Tricare Prime Remote enrollments; assistance with Primary Care Manager (PCM) selection, and assignment and changes.
- Employee shall coordinate with Medical Health Services (MHS) points of contact to provide accurate and timely assistance and information and respond to DoD components, and other agencies.
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