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Head of EV Charging Network Operations
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- This person will be responsible for triaging network operations issues, delegating and managing service tech dispatch, and ultimately ensuring Electric Era delivers industry-leading uptime and reliability across our fleet of battery-backed DC Fast Charging sites.
- This person will be directly responsible for technical support related to the corrective/preventive maintenance of EV charger in a specific geographic region, including but not limited to site safety, electrical/electronic system or device maintenance/repair/replacement, site field reports, and other duties as required to properly maintain and operate all EE sites within contractual requirements.
- Manage 3rd party field service providers responsible for on-site maintenance and repair work with a high degree of accuracy and professionalism, leveraging work order management as required.
- Ensure on-site maintenance schedules are adhered to and work orders are completed accurately and on time.
- In field work including electrical and mechanical preventative and corrective maintenance of site equipment, site field reporting, work order completion, and other work as needed.
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