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Head of Customer Success
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- From growers to suppliers to consumers, the agriculture and food ecosystem is facing a fundamental shift that is reshaping the future of food.
- Today, Smartwyre consists of a team of approximately 100 full-time professionals organized across our Product, Engineering, Customer Success, Data Operations, Marketing, Sales, and Corporate functions.
- We're a "remote-first" company with core teams in Denver, CO; Raleigh-Durham, NC; and London, United Kingdom.
- The Head of Customer Success is responsible for developing and implementing strategies to improve customer satisfaction, retention, and growth.
- Setting a vision: Establishing the overall strategic plan for the customer success directors / managers
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