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Guest Services Representative - Guest Services, Casual, Days
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- DescriptionThe Patient Access Specialist reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- Responsibilities:Ensures patient safety and satisfaction through courteous, timely and accurate registration.
- Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
- Demonstrates knowledge of Revenue Cycle and the impact of Patient Access on all areas, from point of service collections to timely and accurate billing.
- Appropriately and effectively explains, secures and witnesses all signatures required to provide medical treatment, assign insurance benefits, complete release of information, establish financial responsibility, and meet other internal regulator or payer requirements, including "Important Message from Medicare" and Care Everywhere.
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