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Guest Services Agent
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Full-time
- The Aloft Las Colinas is looking for a Guest Services Agent to join the team!
- Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, concierge duties, follow procedures for safe food production, assembly, and presentation.
- Maintain proper operation of the telephone switchboard and ensure that telephone etiquette is met.
- Be aware of all rates, packages, and special promotions; be familiar with all in house groups; be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
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