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Guest Service Representative
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$18.5 - $19.5 an hour depends on experience
Full-time
- Front Desk Clerk/Guest Services Representative We are seeking individuals with positive and welcoming personalities to join our fast-paced customer service-oriented Guest Service team.
- To serve as the "front line" personnel to the hotel guest in handling problems, complaints, and informational needs and to show the hotel guest the degree of attention, professionalism, and clean appearance they may expect from a top-of-the-line hotel with a well-trained staff.
- Responsible for making reservations and maximizing revenues for the hotel.
- Provide guests with support navigating points of interest in the surrounding area, including directions to restaurants, shops, and tourist attractions.
- Responsible for keeping informed about upcoming groups VIPS and special events.
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