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Guest Service Manager - Graduate
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- Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
- Communicates hotel's unique design elements for effective storytelling
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify an address employee opportunity areas
- Maintains productive relationship with Valet Parking provider
- Each hotel pays homage to the heritage of its unique town through cultural nods to the local community.
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