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Guest Service Agent - Metro - Puerto Rico
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- City Experiences is seeking a Guest Service Agent for our Puerto Rico Ferry by Hornblower operation.
- Guest Service Agents are the eyes, ears, and friendly faces on the ground at each of our terminal locations.
- Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents).
- Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales.
- Communicating with other Guest Service Agents in other locations regarding vessel delays or other information.
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