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Guest Service Agent
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$16 - $21 an hour
Full-time
- Job Summary:The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
- Being Multilingual helpfulEnjoys seeking out and creating memorable experiences.
- Light work - Exerting up to 15 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Maintain proper operation of the PBX phone console and ensure that all hotel standards are met (if applicable).
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
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