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Guest Loyalty Specialist
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$42,000 a year
Full-time
- EchoPark Automotive is looking to hire a Guest Loyalty Specialist for our store in Cary, NC.
- The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle.
- The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews.
- Ensure the guest’s happiness and their likelihood to recommend EchoPark to others.
- Answer and return all guest phone calls and emails in a timely, friendly manner.
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