Green Star Cooperative Market Inc

GreenStar Co-op is committed to being an organization free from discrimination.. Level III, Lead Staff, Supervised by Grocery Manager. with the Grocery Manager and/or Grocery Assistant Manager daily and as needed.. Dispose of damaged or spoiled goods appropriately (compost whenever possible). Knowledge or interest in learning about natural foods, products, local vendors.

grocery

Description: Purpose: To ensure the floor operations of the Grocery department run smoothly while assisting stockers in keeping displays, shelves and coolers fully stocked and rotated, and to provide prompt, friendly, and courteous customer service. To create a hospitable environment that welcomes coworkers, customers, owners, and members of the community.
Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome and celebrate people with diverse identities to participate in our community-owned cooperative business structure.
Status: Level III, Lead Staff, Supervised by Grocery Manager
Responsibilities:
FLOOR OPERATIONS
Assess work shifts needs and establish/reestablish priority tasks and workflow
Communicate assigned tasks for those on the shift with the knowledge of the other department roles.
Communicate priorities, needs, concerns, etc. with the Grocery Manager and/or Grocery Assistant Manager daily and as needed.
Setting clear shift and team goals utilizing department huddles and daily assignment sheet
Monitor and maintain basic floor operations
Assist with training Stockers to maintain accurate workflow, pace and knowledge of the department
Keep current with delivery schedules and communicate any changes/adjustments/errors
Will be informed on any adjustments made in Grocery operations/lay out/support and communicate those changes to Stockers
Ensure opening/closing procedures are followed and communication between shifts is clear and concise
CUSTOMER SERVICE
Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary
Work as part of a team to develop a hospitable department space that feels welcoming to all
Working knowledge of the products we carry and where they are located
Assist customers with suggestions and ways to use/prepare products
Help customers place special orders, field customer phone calls
STOCKING
Replenish and rotate displays, bins and shelves using FIFO (first in, first out)
Stock displays fully without overcrowding; face items on shelves
Label items accurately with price tags and signs
Work as part of team and establish priorities to create aesthetically pleasing displays
Dispose of damaged or spoiled goods appropriately (compost whenever possible)
Remove trash, clean cases, and keep storage areas clean and orderly
Maintain stocking lists & tasks for later shifts
Notify Buyers of out of stocks
RECEIVING
Support receiving in checking deliveries to verify piece count; notify Buyers of discrepancies
Check for damage and unacceptable quality; notify Buyers and Receiving of problems
Help with unloading as needed
Route invoices to Receiving
Rotate overstock into storage
Update stocking list as orders come in
Immediately move refrigerated or frozen deliveries to designated coolers and freezers
DEPARTMENT MAINTENANCE
See that unsaleable items are properly disposed of. Keep accurate shrinkage records
Ensure that carts, aisles, shelves and storage areas are clean, orderly, and meet health standards
Remove trash promptly; sweep floor and spot mop as needed
Participate in inventory process
Notify manager/assistant manager if equipment breaks or needs repair
Remove recycling, trash, and empty crates promptly; clean as needed or coordinate with cleaners, or other staff
Break down cardboard and place into bailer
SAFETY RESPONSIBILITIES
Follow GreenStar's safety rules
Assist other employees in safety needs
Report unsafe equipment and conditions
Participate in safety training programs
Perform other tasks as assigned to ensure a safe and healthy work environment
STOREWIDE AND OTHER DUTIES
Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
Read GreenStar publications to stay informed.
Read, respect and comply with storewide personnel policies.
Describe membership benefits, and how membership investment is made.
Adhere to scheduled shifts.
Perform other duties as assigned.
Requirements: QUALIFICATIONS AND SKILLS
Demonstrate Leadership and organizational skills to include good decision making and time management skills
Strong multi-tasking skills, and the ability to delegate tasks as needed
Effective interpersonal communication with team members and customers, verbal and written.
Demonstrated ability to follow through on commitments.
Open to input/feedback on work performance.
Self-Driven/Motivated throughout shift.
Knowledge or interest in learning about natural foods, products, local vendors.
Demonstrated ability to handle multiple demands, stay calm, and prioritize.
Ability to lift 50 lbs pounds continuously, up to 75 lbs periodically
Ability to handle raw and packaged animal products (meats, eggs, dairy, etc.)
Ability to work in fluctuating temperatures. Compensation details: 18.77-19.77 Hourly Wage PI0681e3a51838-35216-34100127

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