State of Florida

Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.. Experience training or teaching in a group setting, both in-person and via webinar.. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

government analyst

Requisition No: 826218
Agency: Department of Education
Working Title: GOVERNMENT ANALYST II - 48002521
Pay Plan: Career Service
Position Number: 48002521
Salary: $48,140.46 - $69,229.00/ Annually
Posting Closing Date: 04/28/2024
Total Compensation Estimator Tool
Florida Department of Education
Division of Early Learning
Location: Tallahassee Turlington Building
Government Analyst II -CS
Salary Range: $48,140.46-$69,229.00
Florida Department of Education Mission Statement
Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.
The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.
Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida's students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.
FDOE's goal is to hire individuals to provide:
<ul>
<li>Higher Student Achievement</li>
<li>Seamless Articulation and Maximum Access</li>
<li>Skilled Workforce and Economic Development</li>
<li>Quality Services</li>
</ul>
Florida Department of Education
Florida Division of Early Learning Mission Statement
The Division of Early Learning will provide access to high-quality programs and services that build a solid foundation for Florida's youngest learners to reach their highest potential. The division empowers early childhood educators and families by providing choice in education options and supports and resources to ensure Florida's future leaders are ready to learn, graduate and succeed.
The Division of Early Learning (DEL) is dedicated to providing accessible, affordable and quality early learning services for the state's children and families. In partnership with 30 early learning coalitions and Redlands Christian Migrant Association, DEL delivers three programs:
<ul>
<li>The School Readiness Program (SR) offers financial assistance to low-income families for early education and care so they can become financially self-sufficient, and their young children can be successful in school in the future.</li>
<li>Voluntary Prekindergarten (VPK) is a free educational program that prepares 4-year-olds for success in kindergarten and beyond.</li>
<li>Child Care Resource and Referral (CCR&R) is a network that helps families identify and select quality child care options that best meet their needs.</li>
</ul>
Division link: https://www.fldoe.org/schools/early-learning/
Office Contact
HR Liaison - Lourine Phillips - 850-717-8553 - Division of Early Learning
Job Description This position is responsible for providing technical support and training for Information Technology (IT) initiatives within the Division of Early Learning (DEL). The position works with IT project teams and IT project stakeholders to troubleshoot web application production issues and deliver training on product features.
Duties and Responsibilities
(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:
<ul>
<li>Provide technical support to DEL IT system end-users.</li>
<li>Work with IT project team members to troubleshoot and resolve system defects.</li>
<li>Analyze, document, track, and report issue trends.</li>
<li>Develop training guides and related documentation for DEL IT product end-users.</li>
<li>Deliver DEL IT product training demonstrations to end-users.</li>
<li>Analyze complex issues to determine the root cause.</li>
<li>Other duties as assigned.</li>
</ul>
Who We're Looking For
The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unity. Attendance is an essential function.
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of SQL</li>
<li>Proficiency with MS Office Suite (Word, Excel, and PowerPoint).</li>
<li>Experience maintaining a learning management system.</li>
<li>Experience training or teaching in a group setting, both in-person and via webinar.</li>
<li>Ability to manage multiple priorities.</li>
<li>Experience working in a call center environment or responding to stakeholder inquiries.</li>
<li>Ability to work well in a team environment and to establish and maintain effective working relationships with others.</li>
<li>Strong organization skills.</li>
<li>Resourcefulness and creative problem-solving skills.</li>
<li>Excellent communication (written and oral) and interpersonal skills.</li>
<li>Ability to analyze data, identify problem areas and make improvement recommendations.</li>
<li>Ability to communicate in a cross-functional environment and at all levels within the department.</li>
</ul>
<h3>Minimum Qualifications</h3>
<ul>
<li>A minimum of one years' experience in a technical support role.</li>
</ul>
Preferred Qualifications
<h3>Preference will be given to applicants with experience using the following</h3>
<ul>
<li>SharePoint</li>
<li>Azure DevOps</li>
<li>Writing basic SQL queries</li>
</ul>
APPLICATION INFORMATION & REQUIREMENTS
Candidate Profile (application) must be complete in its entirety. Your packet may be held up at the final review step if you are missing the below items:
<ul>
<li>Work History (entered with the most recent/current listed first:</li>
<li>Any and all State of Florida jobs</li>
<li>Any and all Florida University jobs</li>
<li>All periods of employment from high school graduation</li>
<li>Periods of unemployment</li>
<li>Gaps 3 months or more*</li>
<li>Education</li>
<li>
Volunteer Experience
</li>
<li>
Include supervisor names and phone numbers including current place of employment.
</li>
<li>*Gaps of employment 3 months or more must be addressed/added to the profile - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.</li>
<li>Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.</li>
<li>It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will convert to your official application.</li>
<li>If claiming Veteran's Preference, candidate MUST attach supporting documentation (DD214).</li>
<li>If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.</li>
<li>All documentation is due by the close of the vacancy announcement.</li>
</ul>
If you experience problems applying online, please call the People First Service Center at (877) 562-7287
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
<ul>
<li>State Group Insurance coverage options+</li>
</ul>
(health, life, dental, vision, and other supplemental option)
<ul>
<li>Retirement plan options, including employer contributions (www.myfrs.com)</li>
<li>Nine paid holidays and a Personal Holiday each year</li>
<li>Annual and Sick Leave Benefits</li>
<li>Student Loan Forgiveness Program (Eligibility required)</li>
<li>Flexible Spending Accounts</li>
<li>Tuition Fee Waivers (Accepted by major Florida colleges/universities)</li>
<li>Ongoing comprehensive training provided</li>
<li>Career Growth</li>
<li>Highly skilled, professional environment</li>
<li>Maternity and Parental Leave Benefits</li>
</ul>
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
<ul>
<li>We care about the success of our employees.</li>
<li>We care about the success of our clients.</li>
<li>We are always improving our technology, our tools, our customer's experiences, and ourselves.</li>
<li>A rewarding experience for reliable, compassionate, and professional employees.</li>
</ul>
LEAVE INFORMATION: CS
<ul>
<li>Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.</li>
<li>Sick Leave -. Career Service employees earn 8.667 hours of sick leave credits per month.</li>
</ul>
BACKGROUND SCREENING REQUIREMENT
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
<h3>SPECIAL REQUIREMENTS</h3>
You will be required to provide your Social Security Number to conduct required verifications.
Selective Services System (SSS)
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Social Security website.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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