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Service Advisor - Golden State Nissan
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Full-time
- As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- A Service Advisor will have many duties depending on their location, but they commonly focus on answering customer questions, scheduling appointments, and helping the customer determine what services they may need based on vehicle maintenance issues.
- Accurately communicate the customer’s concern to the technician by adding proper notes and descriptions on work orders.
- Monitor drive isle, write-up area and shop are kept organized, clean of trash, floors free of oil and vehicles cleared at all times throughout the day.
- General knowledge of Harley-Davidson maintenance, systems, parts and diagnostics or the ability to quickly learn.
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