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Global Client Success Business Analyst
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Full-time
- In the heart of our Global Client Success (GCS) team, the role of the Global Client Success Business Analyst is pivotal.
- Reporting to the Global Client Success Manager, you will play an instrumental part in ensuring our clients’ smooth transition during onboarding, ongoing satisfaction, and engagement, as well as driving growth through strategic utilization of our products and services.
- Quality Assurance: Convert technical documents into test plans and cases for comprehensive QA testing and reporting.
- Continuous Learning: Delve into the specifics of the global mobility and software industries to improve daily contributions and insights.
- Client Support: When required, engage in quarterly live chat rotations to deliver exceptional online assistance to our clients.
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