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General Manager
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- Supervision includes Customer Service, Call Center and Instructor staff, building facility, network infrastructure, staff communications and development as well as ensuring Marketing and Sales campaigns are communicated to the customer service and call center team.
- The General Manager has a pulse on sales data, costs, performance indicators, safety, team member morale and world-class customer service.
- The General Manager provides support and leadership to all tunnel team members.
- Involved in proactive incentive programs, reward schemes and team building events
- As needed, participation in marketing related photography, video, and social content capture for promotional usage.
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