HarborOne Bancorp, Inc

Today, HarborOne has 30 branches in southeastern Massachusetts and Rhode Island and 2 commercial lending offices in Boston and Providence.. Under the direction of the EVP, Chief Banking Officer, develop and execute a digital strategy and product roadmap aligned with the company goals.. Champion a user-centric approach to product development, conducting user research, usability testing, and gathering insights to inform product decisions.. Drive the full product lifecycle from ideation to launch, ensuring timely delivery of high-quality products, focused on fee-based services and treasury management.. Proven experience 15-20 years in digital and product role and 5 to10 years in a senior leadership role overseeing digital strategy, product development, and reporting functions.

digital strategy

Overview Who We Are: For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to strengthen and empower the communities where our customers and employees live and work. Today, HarborOne has 30 branches in southeastern Massachusetts and Rhode Island and 2 commercial lending offices in Boston and Providence. Our corporate values of accountability, integrity, respect, trust and teamwork are core to how we manage our business and our relationships with our customers. Working at HarborOne will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Job Description: Under the direction of the EVP, Chief Banking Officer, develop and execute a digital strategy and product roadmap aligned with the company goals. Drive the full product lifecycle from ideation to launch, ensuring timely delivery of high-quality digital products. Oversee the development of key products that optimize and support revenue growth in business and consumer. Define and track key performance metrics, analyzing product performance and user feedback to identify areas for improvement and optimization. This team supports product and customer reporting and will be committed to leveraging data driven insights to enhance decision making and drive business growth. Responsibilities Responsibilities: Digital Strategy
Develop and execute the overall digital product strategy in alignment with company goals and market trends.
Oversees the development of the product roadmap. Prioritize features and enhancements based on strategic objectives and customer feedback.
Define and track key performance metrics, analyzing product performance and user feedback to identify areas for improvement and optimization.
Champion a user-centric approach to product development, conducting user research, usability testing, and gathering insights to inform product decisions.
Product Drive the full product lifecycle from ideation to launch, ensuring timely delivery of high-quality products, focused on fee-based services and treasury management.
Ensure the roadmap is communicated effectively across the organization.
Manage the entire product lifecycle, from ideation and requirements gathering to launch and post-launch optimization. Drive continuous improvement through data-driven analysis.
Collaborate closely with cross-functional teams, including Business lines, Technology and marketing and customer experience to ensure alignment and successful execution of product initiatives. Champion a cross-functional approach to product development and delivery.
Reporting Oversee the development and implementation of reporting processes, analytics frameworks, and data visualization techniques to support business objectives.
Collaborate with cross-functional teams to define key performance indicators (KPIs), metrics, and reporting requirements.
Follow a governed approach to data collaborating with the business, finance, technology, and human resources to meet our customer and product reporting needs. Providing actionable insights and recommendations to drive business decisions.
Ensure compliance with data governance and security policies and procedures.
Team Leadership and Development Build strong relationships with key stakeholders, including executive leadership, building strong communication routines, and gaining buy-in for digital and product innovation.
Build and Mentor a high performing team of digital, product and reporting professionals fostering a culture of collaboration with key stakeholders and accountability.
Stay abreast of market trends, competitive landscape, and emerging technologies relevant to our products. Leverage market insights to identify opportunities for growth and innovations at all levels.
Provide guidance, coaching, and professional development opportunities to team members to support their growth and success.
Foster a positive work environment that promotes creativity, continuous learning, and diversity of thought.
Qualifications Required Skills: Bachelor's degree in business administration, marketing, computer science, or related field; advanced degree preferred.
Proven experience 15-20 years in digital and product role and 5 to10 years in a senior leadership role overseeing digital strategy, product development, and reporting functions.
Deep understanding of digital technologies, platforms, and trends, with a track record of driving digital transformation initiatives.
Strong analytical skills with the ability to interpret data, analyze trends, and translate insights into actionable strategies.
Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to diverse stakeholders.
Demonstrated leadership ability, with experience building and leading high-performing teams in a fast-paced environment.
Strategic thinker with the ability to develop and execute long-term plans while managing day-to-day operations effectively. Compensation: Offers will be determined based on job-related knowledge, skills, experience, and location. Benefits: Our benefit package* may include: Paid vacation and sick time Medical and dental insurance Pre-tax premium program Health Reimbursement Account/Health Savings Account Employee Stock Ownership Plan (ESOP) 401K plan Life Insurance Tuition reimbursement and tuition assistance programs Short term and Long-term disability insurance
#J-18808-Ljbffr

START NEW SEARCH