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Full Time Customer Service Desk Associate
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Full-time
- A Customer Service Desk Associate provides excellent customer service to customers and employees at the service desk, answers telephones, provides customer charge account services, gift wraps packages, and prepares packages for shipping.
- Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner.
- Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy.
- Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.
- Our wide range of customer services include free delivery, complimentary gift wrapping, no questions asked customer return policy, alterations, and an interest free charge card.
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