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Front Office Ops Manager - Homewood Suites - Blue (Ap)
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- Reports To: General Manager, Director of Rooms, Front Office Manager
- Supervises: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit.
- Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel.
- Concierge and garage services may also report to this position.
- Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development.
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