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Front Office Manager
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$17 - $21 an hour
Full-time
- We are a premier collision repair shop in Little Elm with an opening for a Front Office Manager.
- Greets all walk-in customers in a professional and courteous manner.
- Explain repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
- Educate customers on CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
- Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
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