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Front Desk Supervisor
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- Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
- Build rapport with rewards members, distinguished visitors; escort guests to rooms, make welfare calls, encourage feedback throughout their stay.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Use proper two-way radio and phone etiquette at all times when communicating with other employees.
- Computer experience with basic proficiency in Microsoft office and hotel property management systems required.
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