US Derm Support Roles

We have an immediate need for a Front Desk Receptionist ( Patient Service Representative) in our Monroeville, PA clinic!. Full Time: Monday-Friday; Hours vary between 6:30am and 5:00pm (start and stop time variable). The Patient Service Representative/Receptionist is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.. Access to voluntary short term disability insurance (full-time only). Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian

patient service representative

Overview Come join our team! We have an immediate need for a Front Desk Receptionist (Patient Service Representative) in our Monroeville, PA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: Monday-Friday; Hours vary between 6:30am and 5:00pm (start and stop time variable) Summary The Patient Service Representative/Receptionist is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Here are just a few things we offer: <ul><li> Access to health, dental, and vision insurance </li><li> Health Savings Account $500 matching contribution </li><li> Eligible for PTO and Holiday pay </li><li> Company paid life insurance and long term disability (full-time only) </li><li> Access to voluntary short term disability insurance (full-time only) </li><li> Access to additional life insurance </li><li> Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian </li><li> 401K with employer contribution </li><li> Profit sharing </li><li> Employee discounts </li><li> And much more! </li></ul> Responsibilities Essential Functions <ul><li>Performs opening and closing clinic duties</li><li>Greets patients, checks in for appointments and verifies insurance</li><li>Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day</li><li>Checks schedules for added, canceled and no-show appointments throughout the day</li><li>Schedules follow up appointments as needed</li><li>Responds to designated tasks in the electronic health record</li><li>Orders clinic office supplies</li><li>Sells and tracks cosmetic products</li><li>Distributes mail</li><li>Prepares for next day scheduled appointments</li></ul> Qualifications Education High school diploma or equivalent is required Knowledge, Skills & Abilities <ul><li>1-2 years of recent medical office experience or in a similar capacity is preferred.</li><li>Proficient in basic computer functions.</li><li>Ability to learn new software quickly.</li><li>Must possess excellent customer service, communication and organizational skills.</li><li>Ability to operate standard office equipment.</li><li>Ability to type a minimum of 40 wpm is preferred.</li><li>Must possess attention to detail.</li><li>Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.</li><li>Ability to respond positively to constructive feedback and direction from supervisors.</li><li>Must demonstrate professional appearance and manner at all times.</li><li>Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.</li><li>Ability to maintain confidentiality of information.</li></ul>

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