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Front Desk Manager
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Full-time
- The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
- Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc.
- Review daily Front Office work and activity reports generated by Night Audit.
- Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each.
- Less than 2 miles from the Mohegan Sun Casino, this hotel features spacious guest rooms with sofa beds and flat-screen TVs. Free Wi-Fi access is provided in all rooms at Hyatt Place Mohegan Sun. A refrigerator and tea and coffee-making facilities are also offered in every guest room.
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