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Front Desk Clerk
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- RAM Hotels - a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia.
- Are youfriendly and enjoy "rolling out the red carpet†to guests?
- Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.)
- Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
- Verify guestâ€'s method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
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